Contact Information

Description Vendor/Program Telephone Number URL/Email Address
Absence Management (FML/LOA) Sedgwick 844-263-3121
Accident Insurance UNUM 800-635-5597
After-Hours Clinic Employee Health & Wellness Center 410-955-7374
Auto & Homeowners Insurance MetLife 800-438-6388
Back Up Child & Adult Care 855-781-1303
Banking Services Johns Hopkins Federal Credit Union 410-534-4500
Benefits Enrollment SmartSource 443-997-5400
Care Management Program EHP 800-557-6916
COBRA and Direct Bill WageWorks/HealthEquity 877-502-6272
Commuter Benefits (METRO Pass) WMATA 202-637-7000
Commuter Benefits (SmartTrip Card) WMATA 888-762-7874
Critical Illness Insurance Aflac 800-433-3036
Day Care Center Bright Horizons 410-614-4111
Dental Delta Dental 800-932-0783
Employee Assistance Program mySupport 443-997-7000
Employee Discount Program LifeMart
Employee Well-being Healthy at Hopkins 833-554-4554
Flexible Spending Accounts WageWorks/HealthEquity 855-774-7441
Health, Safety and Environment Occupational Health (JHH) 410-955-6211
Hospital Indemnity Insurance Aflac 800-433-3036
HR Customer Service HR Solution Center 443-997-5400 [email protected]
Illnesses and injuries (non-emergency, non-work related) Employee Health & Wellness Center 410-614-1620
Life and Accidental Death & Dismemberment Insurance MetLife 443-997-5400 [email protected]
Long Term Care UNUM 800-227-4165
Long Term Disability MetLife 833-622-0136
Medical EHP 410-424-4450
Pet Insurance MetLife 800-438-6388
Prepaid Legal Services MetLife 800-821-6400
Prescription Drugs CVS/Caremark 888-543-4921
Retirement Plans Transamerica 410-955-5828
Short Term Disability MetLife 833-622-0136
Tuition Assistance (Dependent Child) Ebix 443-997-5400 [email protected]
Tuition Assistance (Employee) Ebix 443-997-5400 [email protected]
Vision Superior Vision

Whole Life Insurance UNUM 800-635-5597
WorkLife Program Live Near Your Work 410-516-2000